Full-Time Client Care - Senior Billing Analyst

• Interpret client contracts to define billing terms, pricing structures, and service commitments.
• Validate service orders and billing configurations to ensure agreement on contractual agreements.
• Prepare monthly billing files with accurate data inputs for centralized processing.
• Manage billing inquiries and escalations professionally through case management systems like Salesforce.
• Review invoices to confirm all billable items are correctly captured and coded.
• Collaborate across teams and support process improvements to enhance billing accuracy and compliance.

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Experience working in shared services, BPO, or a billing center of excellence.
• Knowledge of billing configuration file prep, invoice reconciliation, and reporting tools (e.g., Tableau, Power BI, Oracle OBIEE).
• Background in documenting and improving business processes. Exposure to Agile or other structured project delivery methods.

• Medical, life and dental insurance, Asociacion Solidarista
• International Share Save Plan, Flex Work/Work from home, Paid time off
• Annual Performance Bonus, Education Reimbursement, Family Bonding
• Bereavement Leave, Referral Program, and more.

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