Full-Time Client Services Call Center Rep
Experian is hiring a remote Full-Time Client Services Call Center Rep. The career level for this job opening is Experienced and is accepting Heredia, Costa Rica based applicants remotely. Read complete job description before applying.
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Experian
Job Title
Client Services Call Center Rep
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Heredia, Costa Rica
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Job Details
Experian Automotive is seeking a Client Services Call Center Representative to contribute to the Client Services team.
Responsibilities:
- Manage inbound and outbound client phone calls and email inquiries.
- Resolve technical problems and product questions.
- Document solutions for internal and external clients quickly.
- Interpret and respond to customer requests, ensuring responses to inquiries.
- Work within a diverse team and communicate effectively.
- Handle support requests from various channels simultaneously.
- Seek information and training to stay updated on products and industry trends.
- Identify upselling and cross-selling opportunities.
- Gather client feedback on products and services and communicate with Product management.
Requirements:
- High School Diploma
- 2+ years of call center customer support experience
- Salesforce.com proficiency
- PC, Microsoft Office, and internet knowledge
- Advanced problem-solving, analytical, and customer service skills
- Advanced English language skills (verbal and written)
- Experience establishing procedures to ensure client satisfaction
- Team and teamwork focus
This is a permanent remote home-based role in Costa Rica.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Client Services Call Center Rep at Experian is
22nd of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Heredia, Costa Rica
] applicants. .
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