Full-Time Client Services Call Center Rep II
Experian is hiring a remote Full-Time Client Services Call Center Rep II. The career level for this job opening is Experienced and is accepting Heredia, Costa Rica based applicants remotely. Read complete job description before applying.
This job was posted 3 months ago and is likely no
longer active. We encourage you to explore more recent opportunities on our site. However, you
may still try your luck using 'Apply Now' link below. We recommend focusing on newer listings
available here.
Experian
Job Title
Client Services Call Center Rep II
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Heredia, Costa Rica
Share
Job Details
Experian Automotive is seeking a Client Services Call Center Rep II to contribute to the Client Services team.
- Support Automotive customers with information, products, and services.
- Address client requests, involving internal departments to meet requirements.
- Provide high-level service using competencies in product and operational areas.
- Manage inbound and outbound client phone calls and email inquiries.
- Resolve technical problems and product questions.
- Document solutions quickly for internal and external clients.
- Interpret and respond to customer requests between customers and Sales.
- Work within a diverse team and communicate effectively.
- Handle support requests from various channels simultaneously.
- Seek information and training to stay updated on products and industry.
- Identify new products for upselling and cross-selling.
- Gather client feedback on products and services for Product management.
- High School Diploma
- 2+ years of call center customer support experience
- Salesforce.com proficiency
- PC, Microsoft Office, and internet knowledge
- Advanced problem-solving, analytical, and customer service skills
- Advanced English language skills (verbal and written)
- Experience establishing procedures for client satisfaction
- Experience documenting customer issues in detail
- Team and teamwork focus
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Client Services Call Center Rep II at Experian is
10th of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Heredia, Costa Rica
] applicants. .
Related Jobs You May Like
Customer Service Agent - Call Center
Worldwide
5 days ago
Active Listening
Communication Skills
Customer Service
Enterprise Call Center
Full-Time
Entry Level
Call Center Advisor – Service & Support Role
Worldwide
1 week ago
Active Listening
Communication Skills
Computer Skills
Enterprise Call Center
Full-Time
Entry Level
Client Services Associate - Phone Support
Worldwide
1 week ago
Active Listening
Communication Skills
Customer Service
Enterprise Call Center
Full-Time
Entry Level
Inbound Call Agent
Worldwide
1 week ago
Active Listening
Communication Skills
Computer Skills
Enterprise Call Center
Full-Time
Entry Level
Associate - Operations
San Jose, Costa Rica
2 weeks ago
Communication Skills
Computer Skills
Customer Service
WNS Global Services
Full-Time
Entry Level
Genesys Cloud CX Call Team Monitoring Specialist
Toronto, Canada
3 weeks ago
Communication Skills
Contact Center KPIs
Data Analysis
Miratech
Full-Time
Experienced