Full-Time Client Services Specialist II
Careers At Linq is hiring a remote Full-Time Client Services Specialist II. The career level for this job opening is Experienced and is accepting USA, Canada based applicants remotely. Read complete job description before applying.
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Careers At Linq
Job Title
Client Services Specialist II
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA, Canada
Salary
HOUR $20 - $22
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Job Details
- Join LINQ as a Client Service Specialist II and be a part of a collaborative and client-focused team.
- This is a fully remote position open to individuals eligible to work in the United States of America and Canada.
- Provide exceptional support and assistance, ensuring client satisfaction and loyalty.
Key Responsibilities:
- Respond to client e-mail, chat and phone support requests.
- Use multiple online systems and support tools to effectively resolve tickets.
- Resolve assigned tickets accurately and in a timely manner.
- Prioritize tickets based on urgency and severity.
- Collaborate with colleagues and escalate appropriate tickets to more advanced agents.
- Meet or exceed Key Performance Indicators for the role.
- Maintain and stay current with a working knowledge of key processes and procedures of multiple vendor platforms.
- Stay up to date with Technical and MDM (Mobile Device Management) training courses.
- Support as appropriate with escalated cases.
- Staff after hour support for on-call Holidays as needed.
Available Shifts:
- Thursday-Monday: 12:00PM (noon) - 9:00PM Eastern time
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Client Services Specialist II at Careers At Linq is
1st of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA, Canada
] applicants. .
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