Full-Time Cloud Edge Operations Manager

• Build and expand the Cloud Operations team at Extreme’s Ireland office.
• Lead cloud infrastructure implementation and optimization across AWS, GCP, and Azure.
• Manage and optimize middleware services.
• Serve as the primary escalation point for production issues during EU daytime hours.
• Resolve customer-reported issues and production incidents.
• Provide technical leadership on cloud infrastructure design, performance tuning, and operational improvements.
• Ensure production operations meet security and compliance standards.
• Review new service designs and deployments to ensure security and compliance before production rollout.
• Work with remote teams in the US, Canada, China, and India.
• Scale the Cloud Operations team by developing domain experts and future leaders.
• Analyze service performance, identify bottlenecks, and execute improvement plans.
• Improve service availability, scalability, and monitoring through automation, tooling, and process enhancements.
• Foster cross-regional collaboration.

• BS level technical degree required; Computer Science or Engineering background preferred.
• 8+ years of experience in a CloudOps / DevOps role and 5+ years of experience in a manager role.
• An ability to drive to big picture goals while valuing and maintaining a strong attention to detail.
• Experience architecting infrastructure for highly available, highly scalable cloud services.
• Hands-on experience with AWS or any public cloud (Azure, GCP etc).
• Knowledge of Linux, security, and networking fundamentals.
• Working knowledge of container-based architecture and deployment (Docker, Kubernetes.)
• Working knowledge of deployment automation development (Ansible, Terraform, Helm).
• Experience in diagnosing and resolving complex application problems.
• Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite and RabbitMQ.
• Experience with monitoring tools (Nagios, Kibana, Prometheus)
• Experience with cloud security and compliance implementation.
• Strong sense of personal responsibility and accountability.
• Comfortable working within a distributed team located in multiple time zones.

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