Full-Time Cloud Infrastructure Engineering Manager

Cloud Platform: The Platform team is responsible for the infrastructure and shared services stack on top of which all the Sitecore applications sit. It is a team of engineers with a mission to build a rock solid foundation for Sitecore that supports 100s of engineers and 10s of millions of users today while continuing to scale rapidly. The team owns everything from our cloud environments, containerized platform for running backend services, service-oriented & microservices architecture, and in-house built mission-critical shared services. The team is also responsible for driving architectural evolution, overall site health and providing other engineering teams with observability tools, best practices, and guidance for running highly available and performant microservices. About the Role: We are seeking an experienced engineering manager who excels in operational strategy to scale our technology and team effectiveness. In this role, you will focus on establishing robust operational processes, minimizing downtime, and streamlining delivery pipelines. Leading a skilled technical team, you will focus on optimizing processes, establishing clear operational metrics, and fostering collaboration across product teams to enable seamless product delivery.

What You’ll Do:

• Lead, manage, attract, inspire, and mentor technology talent while aligning strengths to organizational goals
• Maintain and build happy, motivated, and professional employees that continuously try to improve and excel
• Advance a thriving team by cultivating a culture rooted in product/engineering ownership, agility, and encourages innovative thinking in agile delivery
• Identify and remove roadblocks for your team
• Provide leadership and guidance to coach, motivate, and lead members to their optimum performance levels
• Provide oversight to ensure adequate focus on stability, scalability, performance and quality during design and development decision

What You Need to Succeed:

• Experience in managing resources including thoughtful leadership to translate business needs into functional requirements
• History of working in enterprise scale cloud infrastructure projects maintaining SaaS applications
• Experience with cloud & container-based applications
• Experience in cross functional areas including quality, security, build, deployment & support
• Passion for managing continuous optimizations/enhancements to make it robust.
•  Strong leadership skills and the ability to enhance growth within your direct reports

Additional Skills That Could Set You Apart:

• Have a broad knowledge of software architecture, microservice design, container orchestration, and cloud concepts
• Be able to think at the macro level, while ensuring the design works on the microlevel
• Deep understanding of compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) and hands-on experience aligning cloud infrastructure and operational processes to meet these standards