Full-Time Cloud Product Engineer (AWS)

The Cloud Product Engineer builds the cloud application development and hosting platforms for Allstate. This role has the primary accountability of owning, developing, implementing, and operating Allstate's Cloud platforms. It also encompasses developing, building, administering, and deploying self-service tools that enable Allstate developers to build, deploy and operate cloud native applications. As a Product Engineer, they will be a team anchor for engineering teams, primarily working in paired programming, and collaborating with different team members. They anchor the shared and collective knowledge of the team about the system they own and manage. They demonstrate leadership in engineering and building new platforms, products, and cloud services. They mentor the team and ensure that SLAs are met in executing operational tasks to maintain the platform and servicing customer requests. They lead by example the engineering practices to improve the efficiency of the system itself, and the efficiency of the team in running said system.

Key Responsibilities:

• Designs, builds, manages, and operates the infrastructure and configuration of the platform infrastructure and application environments with a focus on automation and infrastructure as code.
• Leads a team in engineering practices around test driven and continuous delivery of infrastructure.
• Designs, builds, manages, and operates the continuous delivery framework and tools, manages, and automates the lifecycle of the different platform components.
• Designs, builds, manages, and operates the infrastructure as a service layer (hosted and cloud-based platforms) that supports the different platform services.
• Develops comprehensive monitoring solutions to provide full visibility to the different platform components using tools and services like Datadog, New Relic, AWS Cloud Watch, and other similar tools.
• Develops a log analytics solution to provide logging-as-a-service to hosted applications based on open-source solutions.
• Integrates different components and develop new services with a focus on open source to allow a minimal friction developer interaction with the platform and application services.
• Evaluates performance trends and expected changes in demand and capacity; and establish the appropriate scalability plans.
• Identifies and troubleshoots any availability and performance issues at multiple layers of deployment, from hardware, operating environment, network, and application.
• Recommends and maintains technology related policies and procedures.

Education and Experience:

• 4-year bachelor's degree (Preferred)
• 7 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Technical Skills:

• Deep level of understanding of Microsoft Entra ID and its relationship between AWS IAM.
• Deep level of understanding of AWS Organizations and SCP Policy.
• Deep level of understanding of AWS Regions, Availability Zones, VPC, Private Endpoints and Direct Connect.
• Minimum 5 years' experience with AWS Cloud Services.

Functional Skills:

• Experience in Infrastructure Engineering, Infrastructure Operations, and Application Knowledge
• Experience in testing and programming
• Able to mentor team members on the various engineering practices including extreme programming, product mindset, cloud/as-a-service approach, and infrastructure as code.
• Solid background in Software Development / Projects and building Cloud (AWS) Solutions.
• Willingness and competent in producing necessary changes in our infrastructure and processes.
• Ability to work in an Extreme Programming environment and must be willing to work in a paired programming/engineering model.
• Able to facilitate diverse teams, multi-task, and work under pressure to meet aggressive schedule targets.
• Able to work effectively across organizational and geographical boundaries.
• Identify creative solutions for technical support issues.
• Able to communicate effectively across groups of diverse backgrounds.
• Ability to present ideas and solutions with clarity to various levels.