Full-Time Creative Tech | Engagement Lead

• Responsible for the liaison between the client and the team and is the key stakeholder of the client's product within the squad.
• Prepare reports for the Engagement Lead and upper management regarding status of project.
• Develop and manage strong client relationships, connecting with key business stakeholders.
• Responsible for billing their own projects.
• Managing the strategy, vision and roadmap of the product, ensuring a solid and future commercial relation with the client.
• Responsible for activating cross-selling opportunities.
• Negotiate contracts and close agreements to maximize profits.
• Coordinate product owners & Tech Leads in order to deliver top quality.
• Handle several client accounts.
• Manager client accounts in the most efficient way to generate sales for the business.
• Build and maintain strong relationships with the clients. making themselves available to handle concerns and building the clients trust to make sure they stay loyal to the company.
• Solid knowledge of the Product Lifecycle.
• Set the vision, the macro plan and the roadmap of the product.
• Anticipate needs for the product an the customer, cross-selling and up-selling our capabilities.
• Enforce a solid and high potential digital strategy to maximize results.
• Proven experience in client/customer/stakeholder engagement, relationship management.
• Ability with financial and budgetary processes.
• Proficient skills on report elaboration, presentation and analysis.
• Demonstrate analytical thinking and business insight.
• Strong and continuously updates knowledge of the IT market and the market in which the client operates.
• Being ahead of the competition by being aware of market conditions and innovations.
• Solid knowledge of technology (nice to have).
• Exceptional negotiation skills.
• Knowledge on digital products and best strategies to build, engage and scale a product.
• Project management skills for creating a macro plan, a roadmap and a vision.
• Fluency in English (spoken and written).

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