Contractor CRM Manager
RISK is hiring a remote Contractor CRM Manager. The career level for this job opening is Experienced and is accepting Kyiv, Ukraine based applicants remotely. Read complete job description before applying.
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Regional indicators and quarterly plan preparation.
Project goals formation in terms of CRM.
Communication strategy & casino promotions/campaigns execution.
User segmentation.
Implement & optimize CRM chains.
Task delegation to designers, analysts, copywriters, and operations team.
CRM & Retention metric growth.
Ad-hoc project tasks completion.
Work result reports preparation.
2-3+ years experience in CRM management in the iGaming industry, focused on building long-term customer relationships.
Experience in building communication flows using various channels.
Proactive & Initiative: Lead projects to completion.
Data-Driven: Decisions based on metrics & KPIs.
Communication Skills: Effective communication with various teams & clients.
Customer Understanding: Analyze customer needs & behaviors for personalized offerings.
Creative Problem Solver: Find innovative solutions for customer engagement & retention.
Adaptable: Respond to market changes.
Market Analyst: Research trends & competitors.
English: Intermediate or higher.