Contractor CRM Manager - iGaming

RISK is hiring a remote Contractor CRM Manager - iGaming. The career level for this job opening is Manager and is accepting Warsaw, Poland based applicants remotely. Read complete job description before applying.

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RISK

Job Title

CRM Manager - iGaming

Posted

Career Level

Contractor

Career Level

Manager

Locations Accepted

Warsaw, Poland

Job Details

We are seeking a CRM Manager to join our team.

Responsibilities:

  1. Implement and optimize CRM chains.
  2. Assign tasks to designers, analysts, copywriters, and operations team.
  3. Handle ad-hoc projects based on business needs.
  4. Prepare work results reports.
  5. Develop and execute casino promotions/campaigns.
  6. Perform basic user segmentation.
  7. Grow CRM and Retention metrics.
  8. Monitor and control retention, reactivation, communication conversion metrics, MAU, and LTV.
  9. Operate processes to enhance sports or casino stream metrics.
  10. Design communication flows using various channels.

Requirements:

  • Experience: 2-3+ years in CRM management within the iGaming industry, focusing on long-term customer relationships.
  • Skills: Experience in building communication flows using various communication channels.
  • Proactive & Initiative: Take charge and lead projects to completion.
  • Data-Driven: Make decisions based on metrics and KPIs, leveraging data for insights.
  • Communication Skills: Effectively communicate with various teams and clients, crafting clear messages.
  • Customer Understanding: Analyze customer needs and behavior to develop personalized offerings.
  • Creative Problem Solver: Find innovative solutions to enhance customer engagement and retention.
  • Adaptable: Respond quickly to market changes and embrace new challenges.
  • Market Analyst: Research trends and competitors to refine CRM strategies and products.
  • English: Intermediate or higher.

Benefits:

  • Global Flexibility: Remote work options.
  • 20 Working Days of Vacation.
  • Paid Sick Leave.
  • Learning Coverage.
  • Team Building Programs.
  • Mental Health Programs.
  • Sport coverage.
  • Medical and dental insurance.

FAQs

What is the last date for applying to the job?

The deadline to apply for Contractor CRM Manager - iGaming at RISK is 19th of January 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Warsaw, Poland ] applicants. .

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