Part-Time Customer Care Agent

We are seeking a customer-oriented service representative.

Responsibilities:

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customer needs
• Build relationships with customers
• Provide accurate information
• Meet sales targets
• Handle customer complaints
• Keep records of interactions
• Follow communication procedures
• Engage customers beyond expectations

Skills/Qualifications:

• Excellent customer service abilities
• Over-achieving quota track record
• Strong phone etiquette and communication skills
• Familiarity with CRM systems
• Customer orientation and adaptability
• Excellent communication and presentation skills
• Multitasking and time management skills
• Proficient in English
• Strong data entry skills
• Computer skills
• Experience with outbound calling (preferred)
• Analytical skills (preferred)
• Multilingual or bilingual proficiency (a plus)
• Sales and upselling experience (preferred)
• Spanish language proficiency (advantageous)

Additional Information

• At least 18 years old
• High school diploma or GED
• Authorized to work in the US
• US resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
• Paid training
• Paid time off
• Flexible schedule
• Telehealth care plan
• Training & development opportunities
• Advancement opportunities
• Confidentiality according to EEO guidelines

What is the last date for applying to the job?

Which countries are accepted for this remote job?