Part-Time Customer Care Agent

We are looking for a customer-oriented service representative.

Responsibilities:

• Manage incoming calls
• Generate sales leads
• Identify customer needs
• Build customer relationships
• Provide accurate information
• Meet sales targets
• Handle customer complaints
• Keep records of interactions
• Follow communication procedures
• Engage customers

Skills & Qualifications:

• Excellent customer service abilities
• Track record of over-achieving quota
• Good phone etiquette and communication skills
• Familiarity with CRM systems
• Customer orientation
• Adaptability and responsiveness
• Excellent communication skills
• Ability to multi-task
• Proficient in English
• Strong data entry skills
• Computer skills
• Analytical skills
• Multilingual or bilingual (a plus)
• Sales and upselling experience (preferred)
• Spanish language proficiency (advantageous)
• At least 18 years old
• High school diploma or GED
• Authorized to work in the US
• US resident (any state except CA, CO, CT, MA, MD, NY, OR, WA, or WI)

Additional Benefits:

• Paid Training
• Paid Time Off
• Flexible Schedule
• Telehealth Care Plan
• Training & Development
• Advancement Opportunities

All information will be kept confidential.

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