Part-Time Customer Care Representative - Remote

We seek skilled, service-minded individuals for our Customer Service Agent team. Handle inbound customer interactions for major brands using our systems to resolve issues, answer questions, and ensure satisfaction. This phone-based position offers flexible scheduling and a designated workspace.

Responsibilities

• Answer inbound calls and assist customers with questions, concerns, or product/service issues
• Use provided tools to accurately document and resolve customer needs
• Follow established communication and case handling protocols
• Participate in required certification courses
• Deliver professional, brand-aligned service
• Maintain performance targets in quality, communication, and efficiency

Qualifications

• High school diploma or GED
• At least 18 years of age
• Authorized to work in the United States
• U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
• Strong communication and active listening skills
• Basic computer knowledge and typing ability
• Ability to follow instructions and meet performance standards
• Prior customer service/call center experience preferred
• Spanish language skills a plus

Additional Information

• Remote position – no commute
• Paid training (after client certification)
• Flexible schedule options
• Paid time off
• Career advancement opportunities
• Access to telehealth benefits
• All information confidential under EEO guidelines

What is the last date for applying to the job?

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