Full-Time Customer DevOps Engineer

POSITION DESCRIPTION

Sayari’s Infrastructure team is growing and we’re seeking a highly skilled Customer DevOps Engineer who will play a crucial role in designing, implementing, and maintaining our cloud infrastructure for some of our largest customers. This role involves driving the automation of our deployment processes, ensuring that our systems are scalable, secure, and continuously integrated. You will bring your expertise in both cloud engineering and DevOps practices to enhance the efficiency and reliability of our technology stack. Your vision should be to design a robust platform that empowers the Product and Data teams and ensures seamless delivery of high-quality products on resilient infrastructure.

Job Responsibilities 

Serve as the key technical advisor for our customers, building lasting relationships and offering expert support.

Guide customers through self-hosted product deployments across various cloud platforms (AWS, GCP, Azure) and using different tools (Kubernetes, AWS ECR, Helm).

Design, implement, and manage scalable, secure, and cost-effective cloud infrastructure across IaaS providers like Azure, GCP and AWS.

Develop, maintain, and improve Infrastructure as Code (IaC) using tools such as Terraform to automate cloud resource provisioning and management.

Implement and manage Kubernetes-based environments, including containerized applications deployed with Helm and resolve issues when they occur.

Build and improve automated testing, security scanning, and monitoring of CI/CD within the customers environment.

Develop and maintain automation scripts and tools to streamline cloud operations, DevOps processes, and internal workflows, enhancing productivity across teams.

Partner with the customers security team to implement cloud security best practices, including IAM, encryption, and network security.

Support data engineers in maintaining and optimizing data tools, pipelines, and workflows for efficient data processing.

Implement comprehensive monitoring solutions and automate backup processes and failover mechanisms.

Required Skills & Experience: 

7+ years of experience in a Cloud DevOps Engineering or a similar role 

Working knowledge and comfortability with Microsoft Azure - this will be your initial focus

Extensive experience with GCP and/or AWS 

Excellent written and verbal communication skills, able to articulate technical concepts and solutions effectively,  both with internal stakeholders and our customer’s key stakeholders

Proficiency configuring and managing Kubernetes clusters

Proficiency developing infrastructure as code using tools such as Terraform

Excellent problem-solving skills with the ability to diagnose and resolve complex issues related to cloud infrastructure, deployments, and DevOps processes

Proficiency integrating automated testing, security scanning, and monitoring within CI/CD processes

Strong scripting skills in languages such as Python, Bash, or Go

Experience developing internal tools to streamline processes and increase productivity

Experience managing and scaling large databases in a production environment

Excellent collaboration skills, with the ability to work closely with the customer’s product, data, and security teams