Part-Time Customer Service Agent - Call Center

Customer Service Agent

We are seeking service-minded individuals for Customer Service Agent positions. Handle inbound customer interactions for major brands, resolving issues and answering questions to ensure customer satisfaction.

Responsibilities:

• Answer inbound calls and assist customers.
• Use provided tools to resolve customer needs.
• Follow communication protocols.
• Complete required certification courses.
• Deliver professional and brand-aligned service.
• Maintain performance targets.

Requirements:

• High school diploma or GED
• 18 years or older
• Authorized to work in the US
• U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
• Strong communication and active listening skills
• Basic computer knowledge and typing ability
• Ability to follow instructions and meet performance standards
• Prior customer service experience is a plus
• Spanish language skills are a plus

Benefits:

• Paid training (post-certification)
• Flexible schedule options
• Paid time off
• Career advancement
• Telehealth benefits
• Confidential information handling

Remote position (no commute)

What is the last date for applying to the job?

Which countries are accepted for this remote job?