Part-Time Customer Service Representative- Admin
Mind Friend is hiring a remote Part-Time Customer Service Representative- Admin. The career level for this job opening is Entry Level and is accepting South Africa based applicants remotely. Read complete job description before applying.
Mind Friend
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Job Details
We are seeking a highly organized and detail-oriented Remote Email & Communications Coordinator to manage our email communications, organize our Google Workspace, and facilitate seamless communication between our in-house teams.
You will be the central hub for email correspondence, ensuring efficient information flow and maintaining a well-organized digital workspace.
- Email Management:
- Monitor and manage incoming and outgoing emails, prioritizing and responding promptly.
- Draft and send professional and clear emails to clients, partners, and internal teams.
- Organize and maintain email folders and labels within Google Workspace for efficient retrieval.
- Implement email filtering and automation rules to streamline workflow.
- Google Workspace Organization:
- Maintain and organize files and folders within Google Drive, ensuring easy access for team members.
- Manage shared calendars and documents, ensuring accuracy and up-to-date information.
- Utilize Google Workspace tools (Docs, Sheets, Slides) for document creation and collaboration.
- Internal Communication:
- Facilitate communication between in-house teams via email and other online communication tools.
- Ensure clear and consistent communication of information and updates.
- Relay information from external emails to the necessary internal teams.
- Administrative Support:
- Assist with scheduling appointments and meetings.
- Maintain accurate records and documentation.
- Support other administrative tasks as needed.
Qualifications:
- Proven experience in email management and administrative support.
- Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills
- Ability to prioritize tasks and meet deadlines.
- Attention to detail and accuracy.
- Ability to work independently in a remote environment.
- Reliable internet connection, and appropriate remote working environment.