Part-Time Customer Service Representative

Customer Service Representative

We are seeking a customer-oriented service representative.

Responsibilities:

• Manage incoming calls
• Generate sales leads
• Assess customer needs to achieve satisfaction
• Build customer relationships
• Provide accurate information
• Meet sales targets
• Handle customer complaints and find solutions
• Maintain customer interaction records
• Adhere to communication procedures and policies
• Engage customers beyond expectations

Skills Required:

• Excellent customer service abilities
• Strong phone etiquette and communication skills
• CRM system knowledge
• Adaptability to different customer types
• Strong communication skills
• Multitasking and time management skills
• Proficient in English
• Data entry proficiency
• Computer skills
• Outbound calling experience (preferred)
• Analytical skills
• Multilingual proficiency (a plus)
• Spanish language proficiency (advantageous)

Additional Information:

• At least 18 years old
• High school diploma or GED
• Authorized to work in the US
• US resident (excluding specific states)
• Paid training
• Paid time off
• Flexible schedule
• Telehealth care plan
• Training & Development
• Advancement opportunities
• Confidential application processing

What is the last date for applying to the job?

Which countries are accepted for this remote job?