Part-Time Customer Service Representative

We are seeking a customer-oriented Customer Service Representative.

Responsibilities:

• Manage incoming calls
• Generate sales leads
• Assess customer needs for satisfaction
• Build relationships with customers
• Provide accurate information
• Meet sales and call handling targets
• Handle complaints & provide solutions
• Record interactions & process accounts
• Follow communication procedures
• Engage customers beyond expectations

Skills:

• Excellent customer service abilities
• Track record of exceeding quotas
• Strong phone etiquette
• CRM familiarity
• Adaptable to varied customer types
• Excellent communication skills
• Multitasking & time management skills
• Proficient in English
• Data entry skills
• Computer skills
• Outbound calling experience (preferred)
• Analytical skills
• Multilingual proficiency (a plus)
• Spanish language proficiency (advantageous)

Additional Information:

• At least 18 years old
• High school diploma or GED
• Authorized to work in the US
• US resident (excluding specific states)
• Paid training
• Paid time off
• Flexible schedule
• Telehealth care plan
• Training & development opportunities
• Advancement opportunities

All information will be kept confidential (EEO guidelines).

Possible employment type: Part-time

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