Part-Time Customer Service Representative

Customer Service Agents needed for major brands.

Handle inbound calls, using provided systems to resolve issues, answer questions, and ensure customer satisfaction.

Responsibilities:

• Answer inbound calls and assist customers.
• Document and resolve customer needs accurately.
• Follow communication and case handling protocols.
• Participate in certification courses.
• Provide service professionally.
• Meet performance targets in quality, communication, and efficiency.

Requirements:

• High school diploma or GED
• At least 18 years of age
• Authorized to work in the US
• US resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, or WI)
• Strong communication and active listening skills
• Basic computer knowledge and typing ability
• Ability to follow instructions and meet performance standards
• Previous customer service or call center experience a plus
• Spanish language skills a bonus

Benefits:

• Remote position
• Paid training
• Flexible schedule
• Paid time off
• Career advancement opportunities
• Telehealth benefits
• Confidential information under EEO guidelines

What is the last date for applying to the job?

Which countries are accepted for this remote job?