Part-Time Customer Service Representative

We are seeking a dedicated Customer Service Representative to join our team.

Responsibilities:

• Respond to customer inquiries (phone, email, chat).
• Handle customer complaints and concerns.
• Process orders, refunds, and exchanges.
• Maintain product knowledge.
• Collaborate with other departments.
• Document customer interactions and update accounts.
• Escalate priority issues.
• Provide feedback to management.
• Skills Required:
• Excellent communication skills.
• Strong problem-solving abilities.
• Proficiency in customer service software and MS Office.
• Multitasking and time management.
• Empathy and patience.
• Attention to detail.
• Fast and accurate data entry.
• Flexible schedule.

Qualifications:

• High school diploma or equivalent.
• Previous customer service experience preferred.

Hourly Rate: $25 per hour.

What is the last date for applying to the job?

Which countries are accepted for this remote job?