Part-Time Customer Service Specialist

Customer-oriented service representative needed.

Responsibilities include:

• Managing incoming calls
• Generating sales leads
• Identifying and assessing customer needs
• Building relationships and trust
• Providing accurate information
• Meeting sales targets and call handling quotas
• Handling complaints and providing solutions
• Keeping records of interactions
• Following communication procedures
• Engaging customers

Skills required:

• Excellent customer service abilities
• Track record of over-achieving quota
• Good phone etiquette and communication skills
• Familiarity with CRM systems
• Customer orientation
• Excellent communication and presentation skills
• Ability to multitask and prioritize
• Proficient in English
• Strong data entry skills
• Computer skills
• Experience with outbound calling
• Analytical skills
• Multilingual proficiency a plus
• Sales and upselling experience preferred
• Spanish language proficiency advantageous

Additional requirements:

• At least 18 years old
• High school diploma or GED
• Authorized to work in the US
• US resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, or WI)

Benefits include:

• Paid Training
• Paid Time Off
• Flexible Schedule
• Telehealth Care Plan
• Training & Development
• Advancement Opportunities

Confidentiality assured per EEO guidelines.

What is the last date for applying to the job?

Which countries are accepted for this remote job?