Full-Time Customer Success and Engagement Manager
Egen is hiring a remote Full-Time Customer Success and Engagement Manager. The career level for this job opening is Manager and is accepting Worldwide based applicants remotely. Read complete job description before applying.
Egen
Job Title
Customer Success and Engagement Manager
Posted
Career Level
Full-Time
Career Level
Manager
Locations Accepted
Worldwide
Share
Job Details
About Egen: Egen is looking for a Customer Success and Engagement Manager to join our growing Service Delivery team. As a Customer Success and Engagement Manager, you will be the central point of contact for program execution and delivery for your accounts, holding a full 360-degree view of the client's business and our partnership. You will be empowered to take full ownership of the client relationship, ensuring not only the success of delivery but also the financial health and strategic growth of the account.
Responsibilities:
- Own Client P&L and Strategic Growth: Take full ownership of the client account's P&L, act as the lead strategist for account expansion, develop and own the strategic account roadmap, lead the commercial aspects of the engagement.
- Partner with the Customer: Build deep, trusted relationships, learn the client's business, employ a consultative approach to drive organizational change, manage a regular cadence of discussions and progress updates, guide client and Egen teams in good prioritization, roadmap, and execution practices.
- Own Egen Project Delivery: Oversee project initiation, create and manage project plans, moderate and lead meetings with efficiency, manage project scope, change requests, risks, and issues, approach project delivery with a product mindset.
- Manage Internal Team Communications: Clearly articulate scope and expectations to Egen team members, partner effectively with other teams engaged, keep internal stakeholders up to date as needed, potentially manage direct reports, partner with technical leads and managers to help contribute to the career growth of engineers and technical staff.
Basic Qualifications:
- 10+ years of experience in a client-facing role managing large-scale, complex projects.
- Demonstrated experience in account management, including P&L ownership.
- Proven ability to strategically grow accounts.
- At least 5 years of team/employee career management.
- Experience working with product companies.
- Strong background in organizational change management.
- Clear communicator.
- Experience with agile disciplines and software development methodologies.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Success and Engagement Manager at Egen is
25th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Worldwide
] applicants. .
Related Jobs You May Like
Rice Carbon Project Developer
Hanoi, Viet Nam
1 day ago
AFOLU Carbon Projects
Digital MRV Systems
DNDC Modeling
SNV
Full-Time
Experienced
Senior IT Project Manager - Applications Carve out
Basel, Switzerland
1 day ago
Application Carve-out
IT Project Management
Pharmaceutical Industry Regulations
Fusion Consulting
Full-Time
Senior Manager
Senior Project Manager
San Diego, CA
1 day ago
Client Relationship
Environmental Consulting
Industrial Hygiene
J.S. Held LLC
Full-Time
Senior Manager
YEAR $120000 - $160000
Project Manager - Steel - Bridge Construction
Claremont, NH
1 day ago
Communication
Customer Relationship Management
Problem-solving
Canam
Full-Time
Experienced
PMO Director
Remote
1 day ago
EDI/B2B Integration
Financial Management
Project Management
CoEnterprise, LLC
Full-Time
Manager
IT Project Manager
Baar, Switzerland
2 days ago
Agile Methodologies
Business Acumen
IT Solutions
SGS
Full-Time
Experienced
PMS Implementation Consultant
Berlin, Germany
2 days ago
Hospitality Experience
PMS Implementation
Project Management
Shiji Group
Full-Time
Experienced
Senior Project Manager
Livermore, CA
2 days ago
Communication
Customer Service
Project Management
REXEL
Full-Time
Senior Manager
YEAR $85000 - $100000
Senior Project Manager
Heredia, Costa Rica
2 days ago
Change Management
CRM Migrations
Project Management
Experian
Full-Time
Manager
Project Manager - Steel - Bridge Construction
Claremont, NH, NH
2 days ago
Communication Skills
Customer Relationship
Problem Solving
Canam
Full-Time
Experienced
Senior Project Manager - Industrial Hygiene
Red Bank, NJ
2 days ago
Client Development
EH&S Consulting
Industrial Hygiene
J.S. Held LLC
Full-Time
Experienced
YEAR $120000 - $160000
Environmental Remediation Project Manager
Westlake Village, CA
2 days ago
Business Development
Client Management
Data Analysis
AECOM
Full-Time
Experienced