Part-Time Customer Support Representative
The Global Talent Co is hiring a remote Part-Time Customer Support Representative. The career level for this job opening is Entry Level and is accepting South Africa based applicants remotely. Read complete job description before applying.
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The Global Talent Co
Job Title
Customer Support Representative
Posted
Career Level
Part-Time
Career Level
Entry Level
Locations Accepted
South Africa
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Job Details
Customer Support Representative - South Africa
Part-time (20 hours, Weekend Only), Remote
Responsibilities:
- Strong communication: Respond promptly and professionally to customer inquiries via chat and email.
- Customer-first mindset: Assist customers with product information, troubleshooting, and issue resolution.
- Diligence: Maintain accurate records of customer interactions and transactions.
- Team player: Collaborate with team members to identify and implement process improvements.
- Process-oriented: Uphold company policies and procedures while delivering excellent service.
Requirements:
- Excellent written communication skills in English.
- Previous experience in customer service or a related field is preferred.
- Ability to work effectively within a team.
- Strong problem-solving skills and attention to detail.
- Familiarity with CRM systems and customer support software is a plus.
- Flexibility to work within standard South African hours, with a shift to start and end times that align with EST (11:00 AM to 7:00 PM SAST).
FAQs
What is the last date for applying to the job?
The deadline to apply for Part-Time Customer Support Representative at The Global Talent Co is
23rd of January 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
South Africa
] applicants. .
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