Part-Time Customer Support Specialist
Enterprise Call Center is hiring a remote Part-Time Customer Support Specialist. The career level for this job opening is Entry Level and is accepting Clemson, SC based applicants remotely. Read complete job description before applying.
Enterprise Call Center
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Job Details
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents.
Role: Handle inbound customer interactions for major brands. Use provided systems to resolve issues, answer questions, and ensure customer satisfaction.
Location: Remote.
Responsibilities:
- Answer inbound calls and assist customers.
- Use provided tools to document and resolve customer needs accurately.
- Follow established protocols.
- Participate in required certification courses.
- Deliver professional and brand-aligned service.
- Maintain performance targets.
Requirements:
- High school diploma or GED
- At least 18 years of age
- Authorized to work in the US
- US resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, or WI)
- Strong communication and active listening skills
- Basic computer knowledge and typing ability
- Ability to follow instructions and meet standards
- Prior customer service experience (a plus)
- Spanish language skills (a bonus)
Benefits:
- Paid training (after client certification)
- Flexible schedule options
- Paid time off
- Career advancement opportunities
- Access to telehealth benefits
All information kept confidential.