Full-Time Customer Support Specialist (Pacific Time Hours)
Trupanion is hiring a remote Full-Time Customer Support Specialist (Pacific Time Hours). The career level for this job opening is Experienced and is accepting Worldwide based applicants remotely. Read complete job description before applying.
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Trupanion
Job Title
Customer Support Specialist (Pacific Time Hours)
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Worldwide
Salary
HOUR $21 - $21
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Job Details
At Trupanion, Customer Support Specialists deliver exceptional service by assisting customers via phone, chat, and email. They educate pet owners about Trupanion coverage in a fast-paced environment.
- Responsibilities:
- Manage high call volumes and de-escalate difficult situations.
- Use multiple systems to support customers.
- Document interactions in the CRM system and meet productivity targets.
- Skills:
- 2+ years in a high-volume call center.
- Strong communication and de-escalation skills.
- Experience with CRM systems and navigating digital platforms.
- Ability to work remotely with a wired internet connection.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Support Specialist (Pacific Time Hours) at Trupanion is
15th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Worldwide
] applicants. .
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