Full-Time Data Scientist - Customer Analytics

We are looking for a Customer Analytics Data Scientist to join our team.

Role Overview:

This role is crucial in overseeing the trial process, analyzing data, and presenting results to clients to optimize performance and support expansion opportunities.

Responsibilities:

• Conduct prospect-facing technical analysis to compute and present Return on investment for all sales engagements.
• Perform technical analysis for existing clients and present results to optimize performance and support expansion opportunities.
• Bridge the gap between revenue and technical departments to promote revenue generation and retention.
• Collaborate with Sales, Client Success, Product, and Implementation Engineering teams to understand customer use cases and application flows.
• Distill customer needs and revenue opportunities into achievable technical milestones, guiding Data Science and Engineering development efforts.
• Support the Sales Engineering team in guiding customer analyses to win proof of value trials, convert prospects to clients, and expand customer usage.
• Create enablement materials, including best practices, reference guides, FAQs, video content, and analysis walk-throughs, to coach customers and partners on realizing and quantifying value.
• Share voice-of-customer and data-driven conclusions to inform product strategy.

Qualifications:

• Bachelor's degree in a quantitative field such as Finance, Statistics, Mathematics, Operations Research, Engineering, Computer Science.
• 3+ years of experience in fraud management, fraud strategy, or fraud operations, developing fraud prevention strategies and procedures.
• Experience in fraud detection, data analysis, or a related field.
• Proficiency in handling large datasets using SQL and Python.
• Experience with data analytics software and tools, including Snowflake, Looker, and GitHub.
• Comfortable presenting results internally and externally.

What is the last date for applying to the job?

Which countries are accepted for this remote job?