Full-Time Delivery Consultant

Job Description

Responsibilities:

• Monitor client’s critical application performance and availability
• Summarize and review performance trends in operations status meetings
• Assist client staff in the troubleshooting and root-cause diagnosis of performance issues
• Maintain and enhance dashboards and reports to meet requirements of IT and business users
• On-board additional applications for monitoring
• Mentor and train customers on the Dynatrace Platform and Best Practices
• Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments
• Provide regular status updates and project documentation to support efforts at customer engagements
• Assist sales team in identifying new opportunities for product and services at customer sites
• Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs
• Maintain accurate deployment documentation

Travel Requirements

Most Dynatrace Services client engagements are mid to long-term assignments performed remotely and generally do not require travel. However, in some cases, occasional travel and on-site work may be necessary.

Minimum Requirements

• 2+ years of IT working experience in areas such as Application Performance Management, application monitoring, network administration, system administration, performance engineering/testing, or development in Java, .NET, Python, JavaScript.
• 1+ years of experience in software engineering and Object-Oriented Programming (OOP).
• 1+ years of solid enterprise level .NET or Java development/support/operations
• 1+ years of experience in web and mobile programming: Java, Python, .NET, Android, iOS, React.
• Strong knowledge of Kubernetes, OpenShift, and distributed applications.
• Knowledge in Software Delivery (GitLab, Azure DevOps, and Jenkins).
• Solid knowledge of Azure, AWS, and GCP.
• Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline.
• Experience with application technologies (J2EE, .NET, Citrix, Microservices).
• Experience with database technologies (Oracle, DB2, MS SQL).
• Knowledge in automation (Ansible, Terraform).
• Good understanding of web and enterprise applications.
• Ability to address complex application environments and provide clients with clear guidance on implementation strategies and potential performance improvements.
• Excellent organizational and time management skills.
• Must have strong interpersonal communication skills and a passion to learn new technology
• Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables
• Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results
• Must have excellent written, oral, and presentation communications skills.
• Must possess excellent problem-solving and analytical skill.
• Ability to work with minimal supervision, engage peers and other departments to achieve assigned goals, and effectively execute projects in a matrixed environment

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