Full-Time Delivery Lead

ITHAKA's mission is to expand access to knowledge and education globally. Our services enable learning and growth. We're committed to a diverse, equitable, and inclusive workplace.

The Role: ITHAKA seeks a dynamic, experienced Delivery Lead to support JSTOR product development, increasing access to knowledge. As a Delivery Lead, you'll drive team value delivery using Lean and Agile principles to boost innovation, quality, and speed to market.

Responsibilities:

• Align teams with organizational strategy to achieve shared goals.
• Manage delivery targets, dependencies, and risks, fostering cross-team collaboration.
• Promote transparent communication to build trust and accountability.
• Facilitate productive collaboration between teams, product managers, tech leads, designers and other stakeholders.
• Help teams realize their product vision, building deep product knowledge.
• Partner to define and use metrics (OKRs/KPIs) for optimized delivery and team performance.
• Execute effective communication strategies for incidents, maintaining transparency and trust.
• Foster a culture that embraces ITHAKA's core values (Belonging, Evidence, Speed, Teamwork, Trust) and models operational excellence.

Experience and Skills:

• 3+ years of software delivery experience in product organizations.
• Demonstrated understanding of agile principles, methods, and roles.
• Flexible approach to Agile practices and processes, focused on success, innovation, and continuous learning.
• Proven experience with agile frameworks (Lean, Scrum, Kanban).
• Exceptional facilitation and mentoring skills.
• Proficiency in building collaborative partnerships across all levels, with effective stakeholder communication.
• Strong ability to apply agile methods to empower high-performing teams.
• Proven ability to navigate conflict effectively.
• Strong partnership and collaboration skills, both inside and outside the technical domain.
• Proficiency with metrics and data analysis to drive improvement.
• Proficiency with technology tools like Jira, TFS, Mural, Slack, DORA, etc.

Compensation and Benefits: Starting salary ranges from $86,000 to $107,000 per year.

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