Contractor DevOps Engineer

The Cloud Engineer position at Metal Toad requires experience in designing and maintaining infrastructure for high-availability, scalable, enterprise-grade applications. You will be part of a talented team that works on mission-critical applications.

Responsibilities:

• Planning and analyzing customer requirements for software components, system availability, security, and performance.
• Designing and documenting complete cloud hosting systems, including capacity planning software and instance type selection, allocation, and network design.
• Estimating the costs of the recommended system design.
• Building systems by executing installation, configuration, and testing of cloud resources.
• Using automation and configuration management to ensure repeatability and traceability of changes.
• Troubleshooting system hardware, software, networks, and operating systems.
• Protecting the integrity and security of systems by developing access controls and monitoring tools, and providing written evaluations and recommendations for ongoing improvement.
• Maintaining system performance through system monitoring and analysis, performance tuning, and planning for future growth.
• Designing and running load and stress tests, documenting outcomes, debugging infrastructure issues, and escalating documented application problems to the development team.
• Maintaining internal systems and customer deployment documentation.
• Partnering with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables against the requirements and document all technical hand-offs.
• Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments.
• Contributing to the definition of best practices, operational policies, and procedures.
• Establishing, documenting, and testing disaster recovery procedures, documenting outcomes, and making recommendations for ongoing improvement.
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Qualifications:

• Advanced to fluent English communication skills are essential for this role.
• 2+ years of experience with Amazon Web Services (AWS). Additional experience with other cloud providers is a bonus.
• Experienced in Linux and/or Windows Systems administration (at least one required).
• Scripting (bash shell and Python preferred, PowerShell acceptable).
• Knowledge of TCP/IP networking and HTTP protocols.
• Experience with web accelerators, load balancers, reverse proxies, and CDNs.
• Problem solver and willing to work in an agile/fast-paced environment.
• Customer-oriented with good communication skills.
• Willing to participate in a 24/7 on-call rotation with approximately one shift per month compensated.
• AWS Certifications or be willing to get certified (Nice to have).
• Interest in Generative AI technologies (Nice to have).

What is the last date for applying to the job?

Which countries are accepted for this remote job?