Full-Time Director, Commercial Continuous Improvement

The Director, Commercial Continuous Improvement is a forward-thinking leader who drives continuous improvement across our Commercial organization and Strategy Deployment 1 (SD1) workstreams.

Key Responsibilities:

1. Lead Continuous Improvement for SD1 and Commercial: Support execution of SD1 initiatives and commercial priorities using Lean tools such as X-Matrix, Bowler Charts, A3 Problem Solving, and Kaizen events.
2. Champion the MasterBrand Way: Drive a culture of operational excellence by embedding the MasterBrand Business System into the Commercial organization.
3. Improve Business Processes: Analyze existing workflows, measure effectiveness, and implement scalable, sustainable process improvements.
4. Coach and Mentor: Serve as a hands-on leader and coach in Lean practices—6S, Kaizen, Daily Management, Standard Work, Value Stream Mapping—while developing the next generation of problem-solvers and leaders.
5. Support Strategy Deployment: Partner with Strategy & Business Development leaders to create, refine, and sustain standard work for core business processes.
6. Drive Customer-Focused Improvements: Maintain a robust pipeline of improvement initiatives aligned with strategic goals to enhance customer experience and grow market share.
7. Measure and Share Results: Leverage key performance indicators to track progress, document best practices, and share results across the organization.

Requirements:

• Bachelor's degree
• 7+ years work experience
• Proven experience leading Lean transformation initiatives
• Lean Six Sigma certification or equivalent
• Demonstrated success in driving cultural change and embedding continuous improvement practices
• Strong project management, analytical, and problem-solving skills
• Experience supporting or working within commercial and sales organizations
• Ability to influence across indirect reporting relationships and lead through others

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