Full-Time Director, Forward Deployed Solution Engineer – Applied AI

ServiceNow is hiring a remote Full-Time Director, Forward Deployed Solution Engineer – Applied AI. The career level for this job opening is Manager and is accepting New York, New York based applicants remotely. Read complete job description before applying.

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ServiceNow

Job Title

Director, Forward Deployed Solution Engineer – Applied AI

Posted

Career Level

Full-Time

Career Level

Manager

Locations Accepted

New York, New York

Salary

YEAR $236000 - $413000

Job Details

Why This Role Matters:

Enterprises are raising the bar. AI initiatives must deliver measurable business value. As a Director, Forward Deployed Software Engineer (FDSE), you lead high-performing engineering teams embedded with customers to deliver production-ready GenAI solutions.

Who You Are:

You are a strategic engineering leader with deep systems thinking and a passion for building AI-native software at scale.

You Will:

  • Lead Teams Building Solution-Ready Applications: Guide engineering teams in developing LLM-enabled applications.
  • Drive Field Execution: Oversee customer-embedded engagements.
  • Codify Reusable Engineering Assets: Direct the creation of reusable libraries, prompt scaffolds, and modular components.
  • Shape Developer Experience: Channel field insights into platform and product teams.

What You’ll Do:

  • Deliver End-to-End Solutions Through Teams: Ensure your teams deliver complete builds.
  • Guide Versatile Engineering Practices: Mentor engineers across the stack.
  • Enable Agile Execution: Help teams navigate legacy integrations, ambiguity, and high-stakes environments.
  • Scale Through Codified Patterns: Lead the development of scaffolds, SDKs, and documentation.
  • Influence Platform Strategy: Translate field-tested insights into actionable feedback for product and platform teams.

What Success Looks Like:

Production-ready delivery, Reusable impact, Platform influence, Velocity and precision, Engineering leadership.

What You Bring:

Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Relevant Experience: 13+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Director, Forward Deployed Solution Engineer – Applied AI at ServiceNow is 7th of September 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ New York, New York ] applicants. .

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