Full-Time Director of Customer Training

• Design and develop world-class, customer-facing learning programs
• Define the core curriculum strategy and establish an ongoing measurement framework for Contrast University
• Strategically align learning initiatives with key business objectives and priorities
• Contribute to the development and maintenance of technical training content
• Ensure all training materials are consistently up-to-date by seamlessly integrating product release updates
• Collaborate cross-functionally to guarantee that training content is accurate, relevant, and highly effective for diverse audiences and business needs
• Collect and analyze data to evaluate the effectiveness of learning programs
• Champion continuous improvement, embracing new ideas to deliver increasingly impactful training experiences
• Become a recognized expert on Contrast Products

• Exceptional oral presentation skills, interpersonal communication, and professional writing abilities
• Demonstrated capacity to deliver engaging, visually rich, and hands-on learning experiences
• Superior project management skills
• Strong prioritization skills
• A proactive self-starter with a bias for action
• Minimum of 8 years of experience in the technology industry with 5+ years of solid experience in building and delivering technical training
• Proven experience in designing and developing technical training content for a technical subject matter
• Technical background in application security, software development, security operations, or DevOps is a significant advantage
• Prior experience administering a Learning Management System (LMS) with a preference for Docebo
• Experience in developing self-paced training content, preferably utilizing Articulate Rise/Storyline

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