Full-Time Director of UI Claims Operations - Remote
Experian is hiring a remote Full-Time Director of UI Claims Operations - Remote. The career level for this job opening is Manager and is accepting Costa Mesa, CA based applicants remotely. Read complete job description before applying.
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Experian
Job Title
Director of UI Claims Operations - Remote
Posted
Career Level
Full-Time
Career Level
Manager
Locations Accepted
Costa Mesa, CA
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Job Details
We're looking for a Director of UI Claims Operations to lead a high-performing team of Claims Managers and Hearing Coordinators. This role is important to ensuring operational excellence across client assignments, desk volume management, and compliance oversight.
You'll serve as the liaison for large client implementations and sales discussions, and act as the highest point of escalation for all UI-related inquiries.
You will also support managers during client-facing escalations—providing strategic guidance, resolution, and maintaining a high standard of professionalism that reflects our commitment to client success. You will report to Experian's Senior Director Unemployment Cost Management.
Perks:
- Great compensation package and 15% annual performance-based bonus
- You begin accruing 3 weeks of vacation per year starting on your first day
- 401K with a 4% company match
- Comprehensive health, dental, and vision plans.
- 5 sick days each calendar year.
- 12 paid company holidays and 2 paid volunteer days.
Requirements:
- 3+ years of experience in claims operations, client services, or related supervisory roles
- Knowledge of UI systems and SIDES compliance
- Excellent communication and escalation management skills
- Ability to thrive in a fast-paced, client-facing environment
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Director of UI Claims Operations - Remote at Experian is
19th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Costa Mesa, CA
] applicants. .
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