Full-Time Director, Project/Program Management - Information Systems
ServiceNow is hiring a remote Full-Time Director, Project/Program Management - Information Systems. The career level for this job opening is Manager and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
ServiceNow
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We’re dedicated to bringing the workplace of the future to life for people everywhere. We put people at the heart of everything we do. Our people have a passion for learning, building, and innovating.
We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We strive to make the world work better for our employees and customers.
Come join the Digital Technology IT PMO team and work with a talented group of Program Managers and Scrum Masters leading ServiceNow transformation programs. This team drives enterprise initiatives that enable ServiceNow Sales, Marketing, Services and Channel businesses with advanced technology and analytics.
Key responsibilities
- Strategic alignment: Ensure projects and programs align with the company's mission.
- Portfolio governance: Guide the process for evaluating and prioritizing new initiatives.
- Financial and resource management: Oversee capital planning, budget allocation, and resource management.
- Process and methodology development: Establish standard project management methodologies.
- Performance monitoring: Track portfolio performance and KPIs.
- Risk and change management: Manage portfolio-level risks.
- Stakeholder management: Act as a strategic advisor to executives.
- Team administration: Direct, mentor, and develop the PMO team.
Required skills and experience
- 15 years of Project/Program management experience, including work in a PMO setting.
- Experience in a large Enterprise Tech or Global Enterprise setting.
- Experience guiding teams and influencing stakeholders at an executive level.
- Deep understanding of project, program, and portfolio management concepts.
- Ability to develop and implement functional strategies and policies.
- Experience with capital planning, budget management, and financial reviews.
- Strong ability to communicate effectively and build relationships.
Preferred
- Project Management certification (PMP/PMI/SaFE Agilist, etc.)