Full-Time Director, Release Management

Join a high-impact team of platform engineers at the heart of our enterprise technology ecosystem.

The Director will oversee our release management and deployment activities, and will define and enforce best practices for software releases.

What You’ll Do

• Maintain and continuously improve the enterprise-wide release and deployment management processes and procedures.
• Lead, mentor, and motivate a team of release managers and release engineers.
• Define the vision, roadmap, and requirements for the release process.
• Oversee the creation and management of the enterprise release calendar.
• Proactively identify, manage, and resolve risks and issues that could impact releases.
• Serve as the primary point of contact for release status and strategy.
• Define and track release performance metrics.

What You Bring to the Role:

• A minimum of 10+ years related experience working in IT.
• Extensive experience (5+ years) in a dedicated release management, DevOps, or senior technical delivery role.
• Expert-level knowledge of the software development lifecycle (SDLC), Agile methodologies (e.g., Scrum, Kanban), and DevOps practices is essential.
• Experience with CI/CD pipelines, project management, cloud platforms, Source control and ITSM platforms.
• Experience with ServiceNow products and services.
• Ability to lead cross-functional and distributed teams.

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