Full-Time Director, Smart Automation Delivery

• Drive and Evangelize the Roadmap: Promote, educate, identify, prioritize and deliver high-impact automations across business units with clear value and fast time-to-benefit.
• Build and Scale AI-Powered Systems: Architect and evolve a scalable agentic automation platform and deliver use cases from idea to production.
• Promote Engineering Excellence: Champion modern SDLC practices - CI/CD, IaC, automated testing, observability, SRE/on-call, and reliability-by-design practices for AI and automation solutions.
• Govern with Speed and Safety: Partner with Global CoEs, Legal, Compliance, and Security to move quickly and safely while managing risks.
• Measure Outcomes: Track ROI, capacity creation, and adoption.
• Lead and Grow Talent: Coach a versatile global team (Business Analysts, Engineering, Support). Foster a learning culture, mentor emerging leaders, and up-skill the team in GenAI/agentic and automation disciplines.

• Engineering and Leadership Experience: 10+ years in software/automation engineering, including 5+ years leading delivery teams.
• Technology Expertise: Experience with GenAI/agentic systems and enterprise automation (RPA/low-code).
• Modern SDLC Know-How: Cloud-native (Azure/AWS), containerized development, APIs, CI/CD, IaC, automated testing, observability, and production support (SRE/SLA).
• Proven Track Record: Shipping production solutions with measurable business impact.
• Influence at All Levels: Experience in executive engagement and cross-functional influence, with the ability to translate technical work into business impact.
• Collaborative Mindset: Eagerness to contribute to a mission-driven team.

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