Full-Time Director Software Engineering DIG

This is a vital management role for the Digital Innovation Group at Providence. Key goals are:

• Lead SRE and operations teams to deliver secure, repeatable, reliable, and privacy-first cloud infrastructure and tools. You are a hands-on leader who defines product architecture and what success looks like from both a business and technology perspective.
• Develop effective relationships with your peers, internalize feedback, and get buy-in for the needs of the engineering team.
• Develop infrastructure roadmaps and work with engineering teams to plan, estimate, and deliver supporting infrastructure for their projects and product verticals.
• Own reporting tools to communicate to engineers and leadership the security posture of our cloud infrastructure, and operational health.
• Ride the crest of the tech wavefront with a voracious appetite for current technology trends.
• Manage, hire and develop a world-class engineering and operations team.
• Promote a culture of diversity and equity through hiring and developing talent and delivering the right products that support these values.

ESSENTIAL FUNCTIONS:

In this position you:

• Set and deliver success metrics for a cloud native infrastructure as code engineering team including velocity\delivery, code quality, and operational effectiveness. You will deliver to both internal and external engineering teams.
• Guide and mentor team members in best practices for design and deployment of cloud networking infrastructure and systems administration at the virtualization layer on *NIX systems.
• Establish best practices for observability, availability, latency, scalability and efficiency of distributed systems and applications and perform operational reviews for all engineering teams. You suggest methods to improve our internal processes and team productivity.
• Oversee and communicate to engineers and leadership the security posture of our cloud infrastructure, including establishing vulnerability reporting and setting remediation targets. This will include regular audits for CSF (Control Systems Framework: NIST, ISO, HITRUST, SOC2) compliance.
• Deliver and maintain common GitOps continuous delivery tools for all incubation products.
• Drive the vision of DIG's cloud platform for incubating new healthcare products. You keep up to date with emerging trends and inspire where technology should go next. You have depth of expertise in a broad set of key technologies and are often consulted on the design and delivery of new solutions. You work with principal architects to shape the architectural vision and roadmap for the organization and are considered a trusted advisor to both internal and external customers.
• You communicate proactively and effectively to different kinds of audiences, including executives, customers and non-technical stakeholders, both internal and external to Providence. You ensure that the solutions being built are built with the future in mind.
• You are a role model and mentor for other engineers and actively grow their careers. You are coaching the team with whys instead of what or whos.
• You are instrumental in hiring and ensuring the organization is setup for innovation, including identifying new technical capabilities required in the future and developing the team to meet that vision.

EXPERIENCE:

• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Mathematics or other related scientific or engineering fields. A master's degree (or PhD) is preferred.
• At least 10 years of relevant industry experience shipping world class products on cloud native infrastructure such as Kubernetes including managing operational excellence and security / compliance goals. Experience with Azure is preferred.
• At least 3 years leading 1st level software engineering managers and their teams, including setting standards for hiring, performance reviews, and budget spend.
• Experience building IaC platforms designed to scale with multiple different application stacks in several customer environments using tools such as Terraform.
• Proven experience with Systems, Network and Application security best practices, threat models, defensive security best practices, writing code to test systems and applications by employing techniques such as Penetration Testing and Chaos Engineering.
• Demonstrated success with incubating new product ideas from conception to scaling with multiple customers. This includes defining and managing success outcomes for the engineering team, including operational excellence, security and compliance, as well as supporting the goals of Product, UX, and business partners.
• Collaboration within a global environment--in-country and international teams.
• Excellent communication and presentation skills with success in effectively communicating at all levels of an organization.
• Organizational development skills. Positive mind set with the proven ability to build a strong organization with a positive culture.