Full-Time Engineering Manager - SRE

We are looking for a Site Reliability Engineering (SRE) Manager to lead our Cloud Infrastructure Engineering team in Chennai R&D. This team ensures the continuous availability of the technologies and systems that power athenahealth’s services.

Key Responsibilities

1. Team Leadership & Development: Lead, mentor, and develop a team of SREs, fostering a culture of collaboration, accountability, and continuous learning.
2. Service Reliability & Performance: Define and track Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) for critical systems. Monitor and enhance the reliability, availability, and performance of all production services and infrastructure.
3. System Automation & Scalability: Lead automation efforts to eliminate manual tasks, improve system reliability, and streamline operations. Implement best practices for system design, capacity planning, and cost optimization.
4. Collaboration & Cross-functional Engagement: Advocate for reliability best practices across engineering and product teams. Ensure reliability is embedded in the development lifecycle by reviewing code, design, and deployment strategies.
5. Process & Efficiency Improvement: Continuously improve incident management, deployment pipelines, and system observability. Champion automation, monitoring, alerting, and reporting tools. Use data-driven insights to measure and optimize operational performance.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in building, scaling, and supporting highly available systems and services.
• 2-3 years of experience in managing and mentoring technical teams, with expertise in containerization (Docker, Kubernetes - On-prem & Cloud).
• Strong background in Platform Engineering, TechOps, FinOps, and DevSecOps in a hybrid cloud environment.
• Expertise in Infrastructure-as-Code (Terraform, Crossplane, Puppet, Ansible) and API integration.
• Proficiency in at least one scripting or programming language (Python, Go, Ruby, etc.).
• Hands-on experience with Linux systems, VMware, cloud platforms (AWS), and observability tools (Prometheus, Grafana, ELK, CloudWatch, Splunk).
• Strong understanding of site reliability principles, telemetry, and monitoring best practices.

What is the last date for applying to the job?

Which countries are accepted for this remote job?