Full-Time Enterprise Search Architect

The Role:We are seeking a highly skilled AI Application Architect to lead the design and development of AI applications, including enterprise search and digital assistants.

Key Responsibilities:

1. AI Application Orchestration: Architect and implement AI application orchestration frameworks that ensure smooth integration, deployment, and management of AI services across multiple systems and teams.
2. Microservice Architecture Design: Design and implement scalable, distributed microservice architectures that support AI applications, ensuring high availability, resilience, and maintainability.
3. Search Platform Expertise: Lead the design and optimization of AI-driven enterprise search platforms, with a focus on advanced data and context indexing techniques to improve search relevance, speed, and accuracy.
4. Data and Context Indexing: Build and optimize search systems with sophisticated data indexing and contextual understanding, enabling effective retrieval pipelines for RAG workflows.
5. Digital Assistant Development: Develop and integrate advanced conversational AI capabilities for digital assistants, leveraging natural language processing (NLP) and machine learning models.
6. Scalable Infrastructure: Collaborate with infrastructure and DevOps teams to deploy AI solutions in cloud-native environments with CI/CD support, ensuring efficient and scalable AI application management.
7. Collaboration and Leadership: Mentor and support early-career engineers while collaborating with product teams and stakeholders to ensure AI architectures align with business goals and technical requirements.
8. Innovation and Trends: Stay informed on the latest trends in AI/ML, search technologies, and microservice architectures to continuously innovate and strengthen ServiceNow’s AI capabilities.

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