Full-Time Event Logistics + Operations Manager

TED is seeking an experienced and strategic Event Operations Manager, Logistics to lead core aspects of conference logistics and infrastructure across TED’s global events portfolio. This role sits within the Conference Operations team and is responsible for the execution and advancement of TED’s logistics, staffing, and security programs.

From early-stage planning and procurement through onsite execution and crew oversight, the Event Operations Manager will ensure every moving part comes together to create world-class event experiences.

This is a leadership role requiring deep operational expertise, project management fluency, strong vendor and people management skills, and a solutions-focused mindset.

You'll report to the Director of Event Operations and work closely with key internal stakeholders—including production, experience, food & beverage, partnerships, registration and others—to deliver TED’s flagship events with excellence, innovation, and care.

This position is remote, but requires regular travel (including international travel) for on-site event delivery.

Responsibilities:

1. Lead end-to-end logistics planning for TED’s global events (including shipping, warehousing, venue buildout, inventory, production timelines, and backstage infrastructure) ensuring all plans reflect TED’s standards for excellence, sustainability, and accessibility.
2. Drive the execution of complex, multi-vendor logistics programs across core areas: staffing, security, freight, and infrastructure.
3. Serve as the primary onsite lead during flagship events, directing live logistics and ensuring seamless delivery across all operational zones.
4. Build and maintain critical paths, production schedules, staffing frameworks, and vendor agreements to ensure milestones and strategic objectives are met.
5. Manage detailed event budgets from development through reconciliation, in close collaboration with TED’s finance team.
6. Support broader operational strategy through special projects, reporting, and ongoing contributions to cross-functional planning.

People Management & Cross-Functional Collaboration:

• Oversee recruitment, onboarding, and performance management of contract logistics and event crew; set clear expectations, provide regular coaching, and foster a high-accountability team culture.
• Facilitate coordination across TED teams and partners, ensuring strong communication, aligned planning, and a shared commitment to operational excellence.
• Lead team meetings, monitor progress against deliverables, and model inclusive, solution-oriented leadership.

Vendor & Partner Oversight:

• Manage vendor sourcing and contracting processes, including RFPs, negotiation, onboarding, and relationship management across logistics, security, staffing, and medical services.
• Maintain TED’s standards of service and delivery by cultivating trusted partnerships and contributing to preferred vendor strategy and long-term supplier development.
• Oversee all external partner logistics, from freight and customs coordination to dock scheduling and onsite execution.

Risk Management & Event Safety:

• Direct security operations for TED events, including executive protection, venue security, and off-site activations, in coordination with internal advisors and external partners.
• Manage emergency response readiness, onsite medical services, VIP protocols, and health and safety compliance.
• Regularly review and update TED’s risk assessments, safety protocols, and duty of care documentation to ensure preparedness and accountability.

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