Full-Time Events Operations Coordinator

Responsibilities:

• Plan and organize all logistical aspects of each event.
• Deliver events on-time and on-budget and seek to continuously improve event delivery and creativity.
• Co-handle relationships and negotiate partnerships and costs with facilities and outside suppliers (AV, general services, cleaning, F&B, staffing agencies, signage, registration, security, decorators, and contractors).
• Act as the liaison between the sales team and show management regarding floor plans, room layouts, and booth regulations. Obtain necessary approvals from relevant authorities.
• Control exhibitor/sponsor communications and services relating to operational details of the event.
• Oversee event move-in/move-out logistics, event setup, and staffing.
• Ensure health and safety compliance on-site and within the office.
• Lead show and office supplies and assets onsite, in warehouse, and with third-party storage.
• Work on operational budgets, YOY proposal analysis, invoice review, and reconciliation.
• Oversee the maintenance and growth of registration process, ticketing, and badges.
• Oversee operational website updates and efficiency.
• Maintain good knowledge of contractors and venues to evaluate services, facilities, and best practices.
• Collaborate with other departments (sales, sponsorship, and marketing) to ensure efficient and effective processes, suggesting new processes where necessary.
• Work with senior management to enhance product and service offering across the portfolio to maintain market leadership.
• Manage the effectiveness of office operations.
• Assist with diverse tasks throughout portfolio and office.

Skills:

• Highly organized and detail-oriented
• Strong time management skills and adaptability to changing priorities
• Ability to work under pressure, balance workload, and meet tight deadlines
• Critical thinker who can make suggestions for improving events and processes
• Strong verbal and written communication skills
• Positive attitude, strong work ethic, and a team player

Qualifications:

• College or University degree in Event Management, Business Management, or Project Management
• 3-5 years of operational and/or event management experience
• Experience with Illustrator and floor planning considered an asset
• Experience with Salesforce and/or other CRM platforms considered an asset
• Logistics experience considered an asset
• Proficient in Microsoft Office applications
• Availability to work evenings and weekends during event dates
• Travel 4-5 events per year within Canada and US. Valid passport is mandatory

Pay Range: $48,875 - $60,000 depending on experience

Application Deadline: April 8, 2025

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