Full-Time Financial Assessor Patient Accounting

• Consistently meet the current productivity and quality standards.
• Timely follow-up and collection of third party payer receivables.
• Denials and Appeals follow-up including root cause analysis.
• Compliant follow-up correspondence to third party payers.
• Support the operations related to optimum third party accounts receivables.
• Perform daily, systematic reviews of work lists.
• Utilize Government, Commercial, and regulatory guidelines for collection of outstanding accounts.
• Practice HIPAA privacy standards.
• Identify opportunities for customer, system and process improvement and submit to management.
• Follow the NMHC general Policy and Procedures, the Departmental Policy and Procedures, and any Emergency Preparedness Procedures.
• Utilize assigned menus and pathways in the hospital mainframe system and report software application problems to the appropriate supervisor.
• Participate in the testing for assigned software applications, including verification of field integrity.
• Assist with special projects and other duties as assigned.
• Attend training and seminars as assigned.

• Demonstrate excellent customer service.
• Demonstrate proficient use of systems and execution of processes.
• Working knowledge of physician and facility billing and follow-up.
• Ability to perform mathematical calculations.
• Excellent communication skills.
• Basic knowledge of medical terminology and billing practices.

• High School diploma
• One year related work experience or college degree
• Ability to perform mathematical calculations
• Basic knowledge of medical terminology and billing practices
• Experience and knowledge of PC applications, including Microsoft Office and Excel
• Learn quickly and meet continuous timelines
• Exhibit behaviors consistent with principles of excellent service.

• Two or more years’ college or college degree.
• Call center, telephone work experience or cash collections experience.
• Knowledge of Epic Systems.
• Two (2) years progressive work experience in a hospital/ physician billing or SBO environment.
• Detail-oriented, good organizational skills, and ability to be self-directed.
• Strong time management skills.
• Flexibility to perform other tasks as needed.
• High-level problem solving, analytical, and investigational skills.
• Excellent internal/external customer service skills.

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