Full-Time Flo Installation Manager

Flo Installation Manager drives changes and improvements in the Flo installation business. Coordinates priorities with the Sr. Manager Flo Installations to build and manage all activities around installation of customers purchasing Flo through the Affinity channel.

Focuses on ensuring a quality customer installation experience by identifying improvement areas and driving strategic and tactical imperatives as directed by the Sr. Manager of Flo Installation.

Reports to Sr. Manager of Flo Installations for Flo Affinity business.

Responsibilities:

• Assists with management of Frontdoor, Thumbtack, and other installation network providers.
• Implements new installation partners, onboard them, and ensures plumbers are trained and qualified.
• Tracks and reports on metrics measuring key objectives.
• Suggests activities for key initiatives around Flo installation and customer experience, and executes assigned tasks and projects.
• Engages cross-functional stakeholders for key initiatives and resolutions to installer and customer issues.

Requirements:

• Bachelor's degree in related field, or equivalent construction/plumbing experience
• 5+ years' experience in Operations, Logistics, or Construction – plumbing industry experience a plus
• Prior project management experience preferred
• Plumbing license preferred

Position Details:

• Remote position, but may involve up to 25% travel

Benefits:

• Comprehensive, competitive benefits prioritizing wellbeing and flexibility
• Robust health plans, 401(k), product discounts, flexible time off, fertility/adoption benefits, and more
• Employee Resource Groups to support inclusivity

Compensation:

Hiring Pay Range: $71,000-$107,800 USD. Actual salary may vary based on experience and qualifications.

Bonus plan or role-based sales incentive plan in addition to base salary.

Additional Information:

• Fortune Brands headquartered in Deerfield, Illinois
• Equal Employment Opportunity employer
• Reasonable accommodations available for applicants with disabilities.

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