Full-Time Global CRM Project Lead
ServiceNow is hiring a remote Full-Time Global CRM Project Lead. The career level for this job opening is Experienced and is accepting Addison, Texas based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Global CRM Project Lead
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Addison, Texas
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Job Details
Job Summary: We are seeking a highly organized and forward-thinking Global CRM Project Lead to drive strategic initiatives. This role will lead CRM-related programs that improve GTM effectiveness, optimize processes, and support the vision of the SC leadership team. The ideal candidate is analytics-driven, an expert project manager, and AI-native.
Key Responsibilities:
Key Responsibilities:
- Lead Program Execution: Own and drive global CRM projects from concept to delivery.
- Analytics & Impact Measurement: Define success metrics, build dashboards, and report regularly on business impact to stakeholders.
- AI-Driven Innovation: Leverage AI tools and create AI-enabled workflows.
- Cross-Functional Collaboration: Partner with technical teams, operations, and regional SC leaders.
- GTM Optimization: Implement scalable CRM processes.
- Stakeholder Communication: Provide clear, concise updates and insights to leadership.
- Experience in leveraging or critically thinking about how to integrate AI.
- 7+ years leading complex, global projects or programs in enterprise software or SaaS.
- Proven expertise in project management.
- Strong analytical skills.
- Hands-on experience with AI tools.
- Knowledge of CRM systems (Salesforce or similar) and GTM processes.
- Excellent communication and stakeholder management skills.
- Experience working with highly technical teams.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Global CRM Project Lead at ServiceNow is
12th of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Addison, Texas
] applicants. .
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