Full-Time Global Lead Medical Information

• Ensure the creation of high quality medical information content in a consistent and unbiased manner, while adhering to all applicable rules, regulations and SOPs.
• Develop and maintain material such as (Non)Standard Response Letters and Frequently Asked Questions and/or support the development of that material
• Build and maintain Sobi’s scientific literature capacity and provide literature analysis using various tools available.

• MedInfo Processes: Keep overview over processes and agreements involving medical information at HQ, affiliates, as well as service providers contracted. Stay informed about Medical Information related systems available.
• General MedInfo tasks and inquiry management: Presence at Medical Affairs/Information booth at scientific congresses if needed. Ensure that provision of scientific literature to internal and external customers is compliant with copyright regulations.
• Follow current medical information processes for the creation and timely provision of high quality medical information responses to internal and external customers.
• Identify, escalate and record, adverse events and product quality complaint associated with medical information inquiries.
• Build and maintain deep knowledge and understanding about Sobi’s product portfolio.
• Responsible for the collection and handling of incoming medical inquiries in collaboration with subject matter experts in adherence to all applicable rules, regulations and SOPs.
• Maintain appropriate documentation/tracking of inquiries and responses.
• Responsible for the identification of areas that are the subject of frequent medical information inquiries.
• Responsible for the development and maintenance of standard response letters (SRLs) and frequently asked question (FAQs) documents, as well as for the creation of Non Standard Responses.
• Provision of reports and listings to partners and internally.
• Contribute to medical educational activities (eg training material, literature updates, journal clubs) and development of non-promotional material in collaboration with the Medical & Scientific Affairs team if needed.
• Keep abreast of scientific information and knowledge in assigned areas.
• Builds and maintains cross-functional relationships.

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