Full-Time Global Program Manager

• Inform, adapt and implement educational products, programs and initiatives.
• Help plan and leverage the delivery of direct surgical care during short term surgical programs.
• Partner with Operation Smile offices in each country in the region.
• Manage large multi-day training sessions in the region.
• Partner with country partners on gathering best practices, amplifying successes and sharing those with the global Operation Smile organization.
• Establish, develop and maintain key partnerships with professional, educational and non-profit organizations.
• Support activities, optimizing educational impact in the country and across borders.

1. Implementation of Educational Products, Programs, Initiatives and Investments
   • Serve as the primary relationship manager for country foundations.
   • Work closely with Program technical teams to understand the educational offerings.
   • Serve as a critical liaison between Program technical teams and in-country teams.
   • Support countries in all aspect of launching, maintaining, and monitoring the Cleft Competency Pathway Program.
   • Collaborate with regional and country leadership develop multiple year Program strategy and plans.
   • Collaborate with country leadership to identify and support health care professionals for upskilling opportunities.
   • Coordinate, monitor and evaluate implementation of education program offerings and overall strategy.
   • Identify and prioritize unmet medical educational needs and help pilot interventions.
   • Plan local, regional, and international conferences in line with education initiatives.
   • Supervise in-country Education Coordinators and provide support where necessary.
   • Collaborate with OSI’s Volunteer Management team and in-country Volunteer Service Coordinators.
2. Regional Relationships:
   • Develop and maintain partnerships with professional, academic and related non-governmental organizations.
   • Facilitate international, regional, and local educational exchanges.
3. Outcomes, Monitoring, and Evaluation:
   • Ensure that prescribed monitoring and evaluation processes for education and training programs are adhered to.
   • Participate in continuous quality improvement of education program offerings based on outcomes and impact.
4. Finance and Budgeting:
   • Support the annual budget and activity planning of countries in the region and advise and advocate for educational programming as appropriate.
   • Support financial and budgeting processes of various initiatives and partnerships as required.
   • Ensure financial reporting is monitored and reported according to planned activities.

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