Full-Time Global Solutions Architecture COE Lead

• PreSales Enablement & Strategy
  • Technical Excellence: Develop and maintain best-in-class technical assets, templates, and storytelling techniques aligned to SmartRecruiters’ brand.
  • SA Onboarding & Training: Design and deliver onboarding and continuous learning programs that build both commercial and technical excellence.
  • Best Practices: Monitor industry trends and innovative techniques (e.g., Consensus, AI-driven solutioning) to continuously evolve our approach.
  • AI Governance: Enable Solutions Architects on the governance related to tech, AI and all the support components of data privacy, security, etc.
  • Deal Support: Provide strategic guidance on high-value deals, combining storytelling with technical depth to improve outcomes.
  • Global Collaboration: Foster a community of practice through regular global workshops, knowledge-sharing, and coaching.
• Solution Strategy & Technical Leadership
  • Lead complex discovery and technical solution design sessions with enterprise prospects.
  • Architect scalable frameworks for integrations, extensibility, and AI-driven hiring solutions.
  • Translate non-standard or complex use cases into repeatable solution patterns.
  • Scope and validate services/integration requirements to ensure successful implementation.
• Product & Market Alignment
  • Workshops & Discovery: Partner with Product and Engineering to share enterprise customer needs and inform roadmap priorities.
  • Feedback Loops: Capture and document product gaps identified in the field; translate into actionable roadmap insights.
  • Release Enablement: Collaborate with PMM to deliver release readiness content (training, webinars, technical playbooks) to GTM teams.
  • Thought Leadership: Lead webinars, analyst demos, and external-facing events showcasing SmartRecruiters as a TA innovation leader.
• Data, Security & Architecture
  • Act as a trusted advisor in technical evaluations covering platform architecture, APIs, compliance, security, and Responsible AI.
  • Partner with customer InfoSec and DPA teams to ensure global compliance (GDPR, SOC2, etc.).
  • Represent SmartRecruiters in technical due diligence during enterprise sales cycles.
• Partner, Marketing & Customer Success Alignment
  • Partner Enablement: Ensure strategic partners are aligned with GTM messaging and equipped with enablement tools.
  • Marketing Collaboration: Share win/loss insights and market trends to shape positioning and campaigns.
  • Customer Success Integration: Leverage customer stories, insights, and metrics to enhance PreSales and partner content.
  • QBRs & Deal Reviews: Participate in strategic reviews to identify patterns, gaps, and growth opportunities.

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