Full-Time Group Transformation Lead

Responsibilities:Design and support the execution of transformation roadmaps, working closely with IAG’s businesses.

Skills required:

• Resilience and adaptability with a continuous improvement mindset and razor-sharp execution
• Ability to influence and communicate compelling and well thought out solutions to complex problems
• Capability to build strong relationships and engage with and influence stakeholders of all levels (verbally and written)
• Ability to operate effectively in an environment with tight deadlines and finite resource and uncertainty
• Able to strike balance between short-term improvement and long-term value generation, highly ambitious and delivering results quickly
• Commitment to service excellence and process enhancement
• Strong people skills, with an ability to coach and develop others
• Excellent written and spoken English and Spanish
• Change management experience supporting and implementing multiple solutions involving people, process, policy and technology
• Good understanding of corporate compliance & controls standards and practical experience in applying them in the own area of responsibility
• Working proficiency in MS Excel, MS Word, PowerPoint
• Working experience at an airport desirable.

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