Full-Time Hardware Standards Engineer

What you get to do in this role:As a Hardware Standards Engineer, you will be a member of the team responsible for global hardware design, standards, and architecture. Develop server, storage, and full-rack hardware standards governing deployments to ServiceNow data centers worldwide. Build and maintain server, storage, cloud service provider, and rack SKU documentation.

Support relationships with reseller/integrators, suppliers, and cloud service providers (AWS, Azure, and others). Work to ensure continuity of supply by identifying and validating alternates for incumbent hardware solutions.

Work directly with hardware manufacturers to evaluate new technologies and products for use in our global infrastructure.

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

2+ years of datacenter technician and/or technical program manager experience required.

2+ years of experience in at least two of the following areas:

• Enterprise server solutions
• Enterprise storage solutions
• Rack-level power design/management
• Complex network cabling design

Basic understanding of AC/DC power calculations

Critical attention to detail is a must.

Demonstrated ability to drive complex problems to resolution.

Some travel required for first article inspections, trade shows, etc.

Bachelor's degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), or Computer Science (CS) or related field.

Excellent communication and customer skills, problem solving, conflict management, listening, time management and interpersonal skills required.

Must be able to communicate at a level appropriate to the audience. Experience using the ServiceNow platform preferred but not required.

What is the last date for applying to the job?

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