Contractor HubSpot CRM Architect & Implementation Specialist

• Act as the HubSpot CRM subject matter expert on overseeing its management, maintenance, and optimization across multiple client accounts.
• Develop and execute innovative strategies and frameworks using HubSpot's suite of tools to meet or exceed client expectations.
• Collaborate with internal teams in architecture designs ensuring the HubSpot product suite is fully optimized for our clients.
• Configure and customize HubSpot environments based on specific client needs, including automation workflows, custom analytics filters, and report building.
• Lead HubSpot onboarding and training sessions for clients to ensure proficient use of the platform.
• Monitor and analyze performance metrics within HubSpot to recommend strategic improvements to leverage their CRM ecosystem.
• Manage and deliver projects involving documentation, loom videos and integration of various technologies with HubSpot, ensuring seamless data flow and functionality.
• Stay up-to-date with the latest developments in HubSpot features and trends.
• Work on internal projects outside of CRM Support, such as website build and maintenance, social content posting, project management and documentation ownership.

• Knowledge and experience of minimum 2 years in HubSpot CRM (ideally Sales, Marketing and Service Hub).
• 2-3 years of experience working in a B2B business environment.
• BA degree Technology, Business or a related field.
• Willingness to grow their technology abilities by continuously completing HubSpot certified training programs.
• Excellent communication and presentation skills.
• Ability to conduct technology audits and manage client interaction and projects.
• Strong problem solving skills and ability to think creatively to overcome challenges.
• Resourcefulness and ability to solve problems independently.
• Discretion and commitment to confidentiality.
• Fluency in English and Arabic.
• Ability to work effectively in a remote environment with minimal supervision.

• Technical skills including SQL and HTML
• Knowledge of sales and marketing processes
• French language proficiency.

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